Please be reminded that not all companies offer money back guarantee! Most of them are not willing to return your hard earned money even if you are not satisfied with the final output of the paper. With VipEssayWriters.com, you can rest assured that we offer money back guarantee. This is something that we are proud of and one reason why we have got plenty of returning clients. You are free to feel the security that you deserve after placing an order with us. Here are some cases:
- If anything went wrong, you have the right to ask for a refund no matter what stage of the order it could be. We have the utmost customer satisfaction. Refunds are processed and given within 5 business days.
If you are fully decided that you need to cancel the order right before a writer is assigned to your paper, you are assured to get 100% refund. Once the writer is already assigned, the amount to be refunded will depend on your specified deadline upon the order process. 70% of the refund if your request was received half or less of the period passed and it shall go down to 50% from then on.
A refund for order cancellation cannot be processed if the paper is delivered right on the specified deadline. Refund related to quality concerns can only be the sole reason for refund if this is the case.
- If there is no writer perfect to work for your order, we shall provide a refund. Rest assured that this only happens on rare occasions.
- If you are not happy with the quality of the paper, you can ask for a free revision. If you are not satisfied and would want to do the revision yourself, you can also do so. You simply need to request to get partial refund.
- The paper was late. The paper can be delivered late due to many reasons. If it was late because you failed to send the required materials, you cannot request for a lateness refund. All materials and references must be provided at the time the order is made.
- Getting charged two times. When you happen to receive your bill and notice that we charged you twice, you can contact us so we can process the refund for the inconvenience made.
- If you accidentally placed an order twice, you need to contact us so we can clarify which among those are valid. This must be done immediately before a writer gets assigned to your task. If you fail to cancel the order, we shall have the right to regard it as a valid order.
- If you got the finished task on time but you fail to approve it, it is just fine. You still have 14 days allowed time frame to approve it. After the approval, you are also given 14 days to request a refund if you are not satisfied. No refund can be requested after such period.